Complete set of call center solutions and services.

iSoftStone offers end-to-end call center services, including planning, system integration, implementation, and technical outsourcing.

We help clients build a unified contact channel, enhance their customers’ experience, improve service quality, and increase sales opportunities.

iSoftStone’s call center solutions include:

• Customer contact center strategy and planning
• Call center integration solution
• Call in/out business solution
• Telephone sale
• Customer service management
• Back office CRM or business system integration