Digital Transformation Having Characteristic of High Complexity
Business and management process of enterprises started to be digitized and systematized in the digital application process in the first ten years of the 21st century, which was reflected by its synergistic effect facilitating the business development. It further takes part in the transformation and even restructuring process of business and production mode of enterprises, which is reflected by its driving effects to the business. It is inevitably featured by high complexity due to high integration degree with business.
Strong industry property: Digital transformation is an all-round reform in strategy, business, operation and management. The business mode of different industries has strong separateness, and separateness of business makes distinctive key path, core task, resource input and technology selection in process of transformation. This kind of strong industry property leads to small referable template in process of digital transformation of enterprises, and failing to obtain more valuable experiences due to the competitive relation. So, this kind of industry segmentation brings complexity of transformation.
High customization requirement: The best practice based on the industry has guidance of important meanings, but we see that more customized work shall be completed when digital transformation is implemented for a specific enterprise. In specific projects of digital transformation, each enterprise has different digitalized quality from key talents to the management and employees, to traditional IT maturity grade and other aspects. And different current situation requires more detailed customized service. These customized demands are not compatible with the standard products and programs on the market, which increases the difficulty of transformation.
Long life cycle: Life cycle of digital transformation involves consultation, planning, construction, migration, operation, optimization and other phases. There are many projects that shall be implemented in this process. How to guarantee these project groups are continuously implemented in place in the long life cycle is a great challenge. Besides, new business modes, technological means and management methods are constantly emerging in the industry. There shall be an organizational structure and institutional mechanism to ensure these innovations can be connected to the present digital transformation blueprint flexibly in the life cycle of digital transformation. These uncertainties caused by the long life cycle also bring challenges to digital transformation.